Last updated: November 3, 2026
Delete Your iMavi Account
This page explains how to delete your iMavi account and the data linked to it, what is removed, and what we are required to keep.
Deleting your account is permanent. Any remaining wallet balance is forfeited and cannot be restored or refunded.
1. Delete in the App
The quickest way, and it takes effect immediately:
- Open iMavi and sign in
- Go to Settings → Delete account
- Confirm the deletion
2. Request Deletion by Email
If you no longer have the App installed, email us from the address you use to sign in to iMavi:
- Email: hello@imavi.in
- Subject line: Account Deletion Request
We will confirm the request came from the account owner, delete the account, and reply to confirm within 30 days, normally much sooner.
3. What Is Deleted
- Your sign-in account and email address
- Your profile and settings held on our servers
- Your generation history, including prompts, and any of your generated images and videos still stored on our servers
- Your notification token and moderation records
- Your wallet balance
Images and videos already saved on your phone stay there until you delete them or uninstall the App.
4. What Is Kept, and Why
- Wallet ledger entries and Google Play purchase records, unlinked from your account, because tax and accounting law and payment-fraud prevention require them
- A keyed hash of your Google account and device identifiers, which cannot be turned back into the originals, so that free starter images are not given to the same person twice
- Content reports you made, with your identity removed, and reported media until the report is reviewed
- Security logs, which are deleted automatically within 90 days
- Records we must preserve to establish, exercise, or defend a legal claim, for as long as that obligation lasts
AI model providers process your requests only to generate a result. Their own retention is governed by their policies.
5. Related Pages
For the full picture of what iMavi collects and why, see our Privacy Policy and Terms of Service.